Problem:
Installation of Web Viewer 12.1 on Windows hangs and does not complete. This happens when "Install Tomcat as a Service" is Selected
Release: OUTWBV01300-12.1-Output Management-Web Viewer
Component: Microsoft Windows, Apache Tomcat, Java Runtime (JRE):
If you are using the JAVA Runtime, you must set JRE_HOME system variable.
C:\Program Files\Java\jre<version>
.