OWB word wrap does not increase the row size hiding the wrapped text

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Open Workbench (OWB) does word wrapping, but after doing the word wrap, the cell height is not increased and wrapped text is hidden.

Steps to Reproduce

1. Create a project 
2. Create a task with a very long name
3. Open the project in Open Workbench

Expected Result: Word wrap splits the string in several lines and adjusts height to view the full cell.

Actual Result: Word wrap splits the string in several lines but the height is not adjusted, hiding the text below it.

Environment

This issue has been reported in Open Workbench (OWB) for Clarity PPM 14.4.

Cause

This has been reported to Engineering as CLRT-81467/DE30920.

Resolution

This issue has been fixed in OWB for Clarity PPM 15.6 and higher.

Workarounds

1. To see all the data within the field, expand the column size to show the total task details. 
This can be done via two different methods:

• Click on the end of the column and drag the column line to the right until all the field data displays.
• Modify the OWB view, click on the cell to be increased, click 'Format Cell...' then increase the Width value to the desired amount

OR

2. You can also temporarily increase the row height to see all wrapped data by clicking on the bottom of the task row and dragging the row down until all wrapped data is displayed.