How can the width of the 'Additional Search Argument' field, located on CA Service Desk Manager (CA SDM) list pages, be increased?

Products

• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

How can the width of the 'Additional Search Argument' field, located on CA Service Desk Manager (CA SDM) list pages, be increased?

Environment

Version : CA Service Desk Manager 17.X

Resolution

1. Via Web Screen Painter, open the 'search_filter.js' file

2. Search for the function "endSearchFilter"

3. Change the SIZE parameter in the following line

' TYPE=text NAME="ADDITIONAL_WHERE" SIZE=80 VALUE="' + argAddlWhere + '">';

4. Publish changes

5. Run pdm_webcache command on the CA SDM server

As always, we recommend testing all changes in a non-production environment first.