The Hangs When Updating EEM Admin Password
search cancel

The Hangs When Updating EEM Admin Password


Article ID: 6948


Updated On:


CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent


The EEM admin user's password was changed which requires a change to the WCC configuration. When attempting to update this password in the WCC configuration using the Configuration Batch Interface (, the utility hangs indefinitely.


WCC 11.4 SP4 on Linux


The password for the WCC database user in Oracle had expired. This will cause the Configuration Batch Utility to hang. However, the error is visible when viewing the CA-wcc-services.log. Once the password was reset in Oracle, the problem was resolved with the batch utility.