Whenever SOI services are restarted, the operation console is not accessible, if you found the following messages in ...\SOI\tomcat\logs\soimgr-debug from the SOI manager, this KB article will be able to help you to resolve the problem.
11:24:47,163 INFO [ServletInit] state.StateModelListener.attributeChanged(169) - In attributeChanged: MH: 0x10000000000446 AttribID: 1102a Old Value: null New Value: 10
11:24:47,163 INFO [ServletInit] state.StateModelListener.attributeChanged(170) - Error!!! Loop detected!
11:24:47,479 INFO [ServletInit] state.StateModelListener.attributeChanged(169) - In attributeChanged: MH: 0x1000000000067f AttribID: 1102a Old Value: null New Value: 9
11:24:47,480 INFO [ServletInit] state.StateModelListener.attributeChanged(170) - Error!!! Loop detected!
11:24:47,527 INFO [ServletInit] state.StateModelListener.attributeChanged(169) - In attributeChanged: MH: 0x10000000000855 AttribID: 1102a Old Value: null New Value: 9
SOI 3.3; SOI 4.0;
This problem has been fixed in the SOI patch R095943 which was released in May 2017. Below is the general information for this patch R095943.
Release Date: May 4, 2017
Apply on: CA SOI 4.0 SP2
Prerequisites: R092823
This patch supersedes the following patches: RO95847, RO95093, RO94415, RO93868, and RO93312
The patch download link: