Snmpcollector profiles are always showing pending state

Article Id: 6923

Status: Published

Updated On: 14-02-2018 08:15

Legacy Id: TEC1265586

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES

Issue/Introduction:

Certain Snmpcollector profiles are not exiting the pending state. They remain continuously pending and there are no errors in the SNMPCollector log.

Environment:

Unified Infrastructure Management 8.4x and upSnmpcollector 3.3x and up

Resolution:

You will need to increase the hoursBetweenRediscovery in the snmpcollector.cfg to allow the profile to be finished discovering and applying templates.

Alternatively, setting hoursBetweenRediscovery = 0 disables the function. In most customer environments you do not need to rediscover already existing devices often, if ever.