Snmpcollector profiles are always showing pending state

Products

• DX Infrastructure Management
• NIMSOFT PROBES

Issue/Introduction

Certain Snmpcollector profiles are not exiting the pending state. They remain continuously pending and there are no errors in the SNMPCollector log.

Environment

Unified Infrastructure Management 8.4x and upSnmpcollector 3.3x and up

Resolution

You will need to increase the  hoursBetweenRediscovery in the snmpcollector.cfg to allow the profile to be finished discovering and applying templates.

 

Alternatively, setting hoursBetweenRediscovery = 0 disables the function. In most customer environments you do not need to rediscover already existing devices often, if ever.