Cannot appear to connect after installing successfully APMSQL server on Linux.

book

Article ID: 6902

calendar_today

Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

 I  have installed APMSQL server on Linux, but I am unable to connect.  I followed the documentation and started the APMSQL server, but cannot connect to it with a client.

 

 

Cause

This behavior is caused by a property located in the APMSqlServer.properties.  The property com.ca.apm.sqlserver.jdbcbind.address is set to localhost by default.  Though not wrong technically, it causes the APMSQL server to bind to the IP address mapped to localhost in the /etc/hosts file which is typically 127.0.0.1.   This situation prevents any connection coming to the APMSQL server on the actual hostname or IP address of the Linux system.

Environment

This behavior can happen when installing the APMSQL server on any compatible Linux type platform.

Resolution

 To correct this behavior, add the IP address of the Linux system to the property com.ca.apm.sqlserver.jdbcbind.address located in the APMSqlServer.properties.  Once making the change, then a restart of the APMSQL server is required.

Additional Information

 

 My APMSqlServer.properties setting com.ca.apm.sqlserver.em.webserver.port is not being picked up and stays set to the default setting of 8081.

https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1791947.html