JCS Service does not stay started

Products

• CA Virtual Privilege Manager
• CA Privileged Identity Management Endpoint (PIM)
• CA Privileged Access Manager (PAM)

Issue/Introduction

JCS (CA ControlMinder Connector Server (Java)) Service starts and stops.

Error Logged in JCS_daily.log

[main] (org.apache.directory.server.core.schema.bo
otstrap.BootstrapAttributeTypeRegistry:220) WARN - Attribute userPKCS12 does not have normalizer : using NoopNormalizer
Exception in thread "main" javax.naming.NamingException: Could not initialize RecordManager [Root exception is java.io.StreamCorruptedException: invalid stream header: 00000000]

 

Cause

Connector Server Database Files Corruption.

Environment

CA Privileged Identity Manager 12.8 and 12.9

Resolution

Copy the database files from working server X:\Program Files\CA\AccessControlServer\Connector Server\data\system directory to problematic server

X:\Program Files\CA\AccessControlServer\Connector Server\data\system directory.

 

Start JCS Service (CA ControlMinder Connector Server (Java)).