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SYSVIEW not starting

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Article ID: 6873

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Updated On:

Products

SYSVIEW Performance Management NXBRIDGE - SYSVIEW/ENDEVOR

Issue/Introduction

 tried to start SYSVIEW and our system hung up...I had to force it down (it's running as a VM guest at this time but will run in an LPAR on it's own once we are ready to put it into production). From what I have seen SYSVIEW eats up the system and every once in a while we get a "JES2 CHECKPOINT LOCK HELD" message. 

Environment

The VM guest where z/OS 2.2 and SYSVIEW 14.2 are running is 1G in size.

Cause

The VM guest system had an insufficient amount of storage to start the SYSVIEW and SYSVUSER STCs.

Resolution

The response is to check the amount of storage. Since it was running on a sandbox as a VM guest that only had 1G of storage...Bumping storage up to 4G resolved the problem. The system no longer hangs when starting CA-SYSVIEW and the SYSVUSER STCs..