Unable to initialize the file in the database. Unsuccessful Sort. Abend SFxx

Article Id: 6864
Status: Published
Updated On: 14-02-2018 07:55
Legacy Id: TEC1304048
Products:
CA Datacom , CA CIS , CA Common Services for z/OS , CA 90s Services , CA Database Management Solutions for DB2 for z/OS , CA Common Product Services Component , CA Common Services , CA Datacom/AD , CA ecoMeter Server Component FOC , CA Easytrieve Report Generator for Common Services , CA Infocai Maintenance , CA IPC , Unicenter CA-JCLCheck Common Component , CA Mainframe VM Product Manager , CA Chorus Software Manager , CA On Demand Portal , CA Service Desk Manager - Unified Self Service , CA PAM Client for Linux for zSeries , CA Mainframe Connector for Linux on System z , CA Graphical Management Interface , CA Web Administrator for Top Secret , CA CA- Xpertware
Issue/Introduction:

Customer executing AXNEW01 job to install new 15.0 CA Datacom/AD environment is getting abend SFCE during DBUTLTY LOAD of DBID 02 (Data Dictionary).

Site is using SYNCSORT.

Cause:

Abend SFCE belongs to SFxx abend where xx is the SVC id number being involved.

Here CE is about SVC 206. Which was not installed correctly or not installed at all.

At Customer site SVC 206 is about SYNCSORT.

 

Environment:

z/os 2.1, CA Datacom/AD 15.0

Resolution:

Customer installs (re-installs) SYNCSORT using SVC 206 and DBUTLTY LOAD of DBID 02 ran correctly.

Additional Information:

Abend SFxx can be used as a keyword to get more information on the Internet.