After switching Disaster Recovery site
Article ID: 6856
Updated On:
Products
Issue/Introduction
Customer configured Disaster Recovery Environment along with "How to Install a Disaster Recovery Deployment" in Implimentation Guide.
https://docops.ca.com/ca-privileged-identity-manager/12-9-02/EN/implementing/disaster-recovery-overview/how-to-install-a-disaster-recovery-deployment
But it cannot work check-in/checkout after switch to Disaster Recovery(DR) machine.
Following error message in server.log:
2017-04-06 17:26:54,272 INFO [com.ca.ppm.connectivity.util.SendJCSMsgToTibcoQueue] retrieve JCS password message body:SSL=no
RESPONSE_CODE=-1
RESPONSE_MSG=cannot find jcs for host:'DisasterRecovery Server name'
And also, PROXY Server is configured to Production Server on Disaster Recovery Server.
Cause
all record in CentralDB is duplicate from Production Server as replication from the machine.
So, Java Connector server on DisaterRecovery Server does not register on this node.
Environment
Resolution
Please change following configuration to use Enterprise Management Console on DisasterRecovery server.
1. JCS register again:
please register following steps:
1-1. open command prompt
1-2. moving PIM's folder
Ex. cd /d "C:\Program Files\CA\AccessControlServer\APMS\AccessControl\bin"
1-3. Set JAVA_HOME
Ex. set JAVA_HOME=C:\jdk1.8.0
1-4. JCS register again
Ex. ComponentRegistration.exe -comp jcs -register -userDN "cn=root,dc=etasa" -serverDN "dc=im,dc=etasa" -pwd Communication Password -port 20411 -ssl yes -file "Full path of the log file" -verbose
2. PROXY configuration change. automatically add DR side.
3. change Base URL to DR node.
3-1. login SystemManager to Enterprise Management Console
3-2. select System > Coniguration > UI settings
3-3. Edit Base URL from Production Server name to DisasterRecovery Server name.
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