Devices not reporting metrics or returning 0 for metrics using the snmpcollector probe

Article Id: 6846

Status: Published

Updated On: 14-02-2018 08:14

Legacy Id: TEC1608775

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction:

Devices not reporting as reachable even though vendor certification test returns reachable.

Environment:

Release: CNMSPP99000-8.4-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:

Resolution:

Configure the snmpcollector probe using Raw Configure and add the following key under setup:

Key name = MAX_BATCH

Key value = 1

Deactivate and then activate the probe.