Priority on all tasks is getting reset to 1000 in MSP when using the New Driver

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Article ID: 6831

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Task Priority will change to 1000 in MSP for all tasks when using the New Driver. This will occur on tasks created both in MSP and PPM. 

 

Steps to Reproduce:

1.Create a new project in Clarity 

2.Create one task, T1 

3.Export the project to MSP 

4.The Task Priority gets exported as 972 

5.Without making any changes in MSP, save the project back to PPM 

6.Without making any changes in PPM, export the project to MSP again 

 

Expected Results: Task Priority remains the same as before (972).

Actual Results: Task Priority is now 1000.

Cause

Caused by DE33564

Environment

CA PPM 14.4, 15.1 and 15.2

Resolution

DE33564 has been fixed on CA PPM 15.3. 

Additional Information

For more details on how task Priority is mapped between MSP and PPM, see TEC1385465.