The CA Spectrum Secure Domain Connector (SDC) crashes a few seconds after startup

Article Id: 6807

Status: Published

Updated On: 14-02-2018 07:55

Legacy Id: TEC1541676

Products:

CA Spectrum - OneClick , CA Spectrum - Reporting , CA Spectrum - Integrations , CA Spectrum - Alarms & Event Management

Issue/Introduction:

The CA Spectrum Secure Domain Connector (SDC) crashes a few seconds after startup when modifying SNMPv3 profiles if the SDC is connected to multiple SpectroSERVERs.

Cause:

There was an internal code flaw in the way the SDC v3 data was handled if the SDC is connected to multiple SpectroSERVERs.

Environment:

Spectrum 10.2

Resolution:

This has been resolved with 10.02.00.PTF_10.2.031. Please open a ticket with Spectrum Support if this fix is needed.

The release notes show:

Symptom: Secure Domain Connector crash when modifying SNMPv3 profiles if SDC is connected

to multiple SpectroSERVERs.

Resolution: Protected against multiple SNMPv3 profile updates from running at the same time.

(DE281470, 00696474)

Additional Information:

This patch (Spectrum_10.02.00.PTF_10.2.031) is included in Spectrum_10.02.00.PTF_10.2.036a which has additional fixes.