SPS Agent Returns Error : AcceptSecurityContext returned : 0x80090311

Article Id: 6798

Status: Published

Updated On: 14-02-2018 07:55

Legacy Id: TEC1474226

Products:

CA Single Sign On Secure Proxy Server (SiteMinder) , AXIOMATICS POLICY SERVER , CA Single Sign On SOA Security Manager (SiteMinder) , CA Single Sign-On , CA Single Sign-On

Issue/Introduction:

I'm implementing a configuration for Windows Authentication on SPS, and this
one doesn't work and the SPS Agent reports :

[SmNtc::getCredentials][Request for SSPI NTLM with Safari browser Authentication]
[CSmSSPIServer::getCredentialsNTLMAuth][ SMNTLMCOOKIE TYPE 3 ]
[CSmSSPIServer::processNTLMRequest][AcceptSecurityContext returned : 0x80090311]
[CSmSSPIServer::getCredentialsNTLMAuth][processNTLMRequest Type 3 failed with -2146893039.
Re-requesting for authentication]

Cause:

The SPS Agent reports this error as it cannot get the NTLM token from the browser.

Environment:

SPS 12.52SP1;

Resolution:

Configure the Browser for automatically logon with current username and password
to solve the issue