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SPS Agent Returns Error : AcceptSecurityContext returned : 0x80090311

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Article ID: 6798

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

  I'm implementing a configuration for Windows Authentication on SPS, and this
  one doesn't work and the SPS Agent reports :

  [SmNtc::getCredentials][Request for SSPI NTLM with Safari browser Authentication]
  [CSmSSPIServer::getCredentialsNTLMAuth][ SMNTLMCOOKIE TYPE 3 ]
  [CSmSSPIServer::processNTLMRequest][AcceptSecurityContext returned : 0x80090311]
  [CSmSSPIServer::getCredentialsNTLMAuth][processNTLMRequest Type 3 failed with -2146893039.
   Re-requesting for authentication]

Environment

SPS 12.52SP1;

Cause

The SPS Agent reports this error as it cannot get the NTLM token from the browser.

Resolution

  Configure the Browser for automatically logon with current username and password
  to solve the issue