SPS Agent Returns Error : AcceptSecurityContext returned : 0x80090311

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On

Issue/Introduction

  I'm implementing a configuration for Windows Authentication on SPS, and this
  one doesn't work and the SPS Agent reports :

  [SmNtc::getCredentials][Request for SSPI NTLM with Safari browser Authentication]
  [CSmSSPIServer::getCredentialsNTLMAuth][ SMNTLMCOOKIE TYPE 3 ]
  [CSmSSPIServer::processNTLMRequest][AcceptSecurityContext returned : 0x80090311]
  [CSmSSPIServer::getCredentialsNTLMAuth][processNTLMRequest Type 3 failed with -2146893039.
   Re-requesting for authentication]

Cause

The SPS Agent reports this error as it cannot get the NTLM token from the browser.

Environment

SPS 12.52SP1;

Resolution

  Configure the Browser for automatically logon with current username and password
  to solve the issue