The SNMP Community string on v2C imported from Spectrum to SnmpCollector is bring the characters #v2/ in front or the community word.

book

Article ID: 6788

calendar_today

Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

When you integrate the UIM with Spectrum and Import the device from Spectrum to the snmpcollector probe the community string added on the front of the community the characters #v2/

Cause

When discovery a network device on the Spectrum with community string on a v2C, the spectrum will store the community string like this:

<Please see attached file for image>

Spectrum string.png

The community string is the word "private" but Spectrum keeps the community version in front of the word.

When you look the profiles on the snmpcollector you can see the device is added but the community string is wrong, as you can see the yellow warning signal:

<Please see attached file for image>

Error on the snmpcollector.png

If you do the community check on the probe snmpcollector you can see the community failure:

<Please see attached file for image>

Failure on the community.png

If you go to the snmpcollector database you will see the community is stored like #v2/private and should be just private:

<Please see attached file for image>

snmpcollector with characters on front of community string.png

 

Environment

UIM 8.51Spectum 10.2.1Snmpcollector 3.31spectrumgtw 8.6 version

Resolution

This is resolved by deploying a hotfix, spectrumgtw-8.6.1-HF1 which can be found at the UIM Hotfix Index Site.

Attachments

1558703235354000006788_sktwi1f5rjvs16q6b.png get_app
1558703233543000006788_sktwi1f5rjvs16q6a.png get_app
1558703231632000006788_sktwi1f5rjvs16q69.png get_app
1558703229667000006788_sktwi1f5rjvs16q68.png get_app