Desktop Client connections are not getting connected to the DE Server
There was a locking on the ESP_USER_PERMISSION table. Suggested to unlock it and users were able to login into the Desktop Client.
The defect was already fixed and made available within the latest Release patches that were available for r11.3 and also r120.01
CA WA Desktop Client Becomes Unresponsive When a User Permission is Updated
Problem Record: DSERIES-272
When a user permission is updated, CA WA Desktop Client becomes unresponsive. This issue occurs due to a lock on the ESP_USER_PERMISSION database table. Hence, new users are unable to log in and the logged-in users are unable to perform any operation in CA WA Desktop Client.
This issue is fixed.
Please refer to the r12.0.01 docs and fixes;