PAM: Device with SFA is not displayed in the Socket Filter Agents Status list

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

When you go to Devices > Socket Filter Agent, the Socket Filter Agent is not shown in the list.

When you go to Policies > Manage Policy Filters, then select CONFIG, you confirm that SFA Monitoring is enabled.

Resolution

SFA monitoring is intended for filter monitoring.

If this is a new device to CA PAM or SFA is freshly installed on the device, then you need to assign a socket filter policy to the device in order for it to appear in the list.




After doing so, wait a few minutes and check the list again.

Additional Information

Check the log.txt residing under <Socket Filter>\Bin directory to troubleshoot the SFA related issues.