Job fails with exit code -655 in a CA-WAAE to CA7 Cross Platform environment

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• CA Workload Automation Agent

Issue/Introduction

 

I have enabled Cross Platform scheduling to run Jobs from Autosys on Linux to CA-7 on MainFrame.

This is done by setting option "CrossPlatformScheduling" in file $AUTOUSER/config.$AUTOSERV and restarting Autosys.

The CCI connection with the MainFrame is up and any CCI  command executed on Linux works fine and properly displays the CCI OIDs on MainFrame.

- "ccinet status"

- "ccinet ping <MainFrame CCI Sysid>"

- "ccii" properly displays the SUBMITC OID of the MainFrame

For example:

Oid(CA66,SUBMITC Server      ) Did( , )  type(R)

During Job submission on Autosys, following messages are displayed in the event_demon log file:

CAUAJM_I_10073 AutoSys --> Cross Platform Interface: machine=CA66 job_name=test_CA7
CAUAJM_I_40245 EVENT: CHANGE_STATUS STATUS: RESTART JOB: test_CA7 MACHINE: CA66
CAUAJM_I_40245 EVENT: ALARM ALARM: MAX_RETRYS JOB: test_CA7 MACHINE: CA66
CAUAJM_I_40245 EVENT: CHANGE_STATUS STATUS: FAILURE JOB: test_CA7 MACHINE: CA66 EXITCODE: -655
 <Have EXCEEDED the Max # of times (10) to attempt a restart. Something is wrong and needs to be investigated manually.>

 

Cause

The local ccirmtd.prf file on the Linux server was:

     LOCAL = Linux-serveur1.ca.com Linux-serveur1 32768 STARTUP ALIAS=server1
     REMOTE = MainFrame1 CA66 32768 STARTUP HEARTBEAT=YES

 

The output of "uname -n" was

Linux-serveur1.ca.com

 

During the CCI SEND operation, Autosys picks up its local CCI SYSID to send the Job to CA-7, regardless of the CCI SYSID defined by the second parameter of the LOCAL statement in the ccirmtd.prf file.

The local CCI SYSID is built from the output of "uname -n"  or "hostname" (For example Linux-serveur1.ca.com) and not from the second parameter of LOCAL statement of the ccirmtd.prf file which is in this example Linux-serveur1.

Environment

CA WAAE 11.3.6 on Linux & CA-7 On MainFrame.But this problem might happen with any other Autosys release.

Resolution

Get the output of the "ccii" command showing the Oid of the local CCI applications, and modify the ccirmtd.prf file accordingly.

For example, a partial output of "ccii", displays

Oid(Linux-serveur1.ca.com,ASRBTRK Job track ) Did( , ) type(L)

type(L) means Local CCI application while type(R) means Remote CCI application

Then use this value in your ccirmtd.prf file

     LOCAL = Linux-serveur1.ca.com Linux-serveur1.ca.com 32768 STARTUP ALIAS=server1
     REMOTE = MainFrame1 CA66 32768 STARTUP HEARTBEAT=YES

 

Additional Information

 The location of the ccirmtd.prf file on Unix/Linux is $CASHCOMP/ccs/cci/config/*/ccirmtd.prf

Any changes to this file, require a restart of CA-cci component, then the scheduler to enable the Cross Platform scheduling interface.