(Auto) rights fails when you try to add it.

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• Clarity PPM SaaS - Application
• Clarity PPM On Premise

Issue/Introduction

All Auto rights  are failing when you try to add it.

For example putting a 'X' Resources as a Project Manager or an Idea manager this will not generate the auto rights.

Since that is not be able to work with permissions who gives auto rights

 

Cause

This is because the auto rights were locked in the prlock table, usually this happens when the system hangs and you're doing a procedure which was not finish properly. 

 

Environment

All CA PPM Versions.

Resolution

Could you please go to the following URL on your environment. 

http://<ServerName>/niku/nu#action:security.locks 

And check if the system has 'Auto Right' locks and remove it.