(Auto) rights fails when you try to add it.

Article Id: 6697

Status: Published

Updated On: 14-02-2018 08:13

Legacy Id: TEC1411026

Products:

CLARITY PPM FOR ITG , CA Project & Portfolio Management , CLARITY PPM FEDERAL , CA Project & Portfolio Management SAAS , STARTER PACK-CLARITY PPM

Issue/Introduction:

All Auto rights are failing when you try to add it.

For example putting a 'X' Resources as a Project Manager or an Idea manager this will not generate the auto rights.

Since that is not be able to work with permissions who gives auto rights

Cause:

This is because the auto rights were locked in the prlock table, usually this happens when the system hangs and you're doing a procedure which was not finish properly.

Environment:

All CA PPM Versions.

Resolution:

Could you please go to the following URL on your environment.

http://<ServerName>/niku/nu#action:security.locks

And check if the system has 'Auto Right' locks and remove it.