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(Auto) rights fails when you try to add it.
Article ID: 6697
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
All Auto rights are failing when you try to add it.
For example putting a 'X' Resources as a Project Manager or an Idea manager this will not generate the auto rights.
Since that is not be able to work with permissions who gives auto rights
Cause
This is because the auto rights were locked in the prlock table, usually this happens when the system hangs and you're doing a procedure which was not finish properly.
Environment
All CA PPM Versions.
Resolution
Could you please go to the following URL on your environment.
http://<ServerName>/niku/nu#action:security.locks
And check if the system has 'Auto Right' locks and remove it.
Feedback
Yes
No
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