Device names in ehealth showing twice.

Products

• CA eHealth

Issue/Introduction

Element names are showing up doubled in the configuration.  For example: abc.123.com-SH-abc.123.com-SH

Environment

eHealth and all current supported versions and operating systems

Cause

Multiple scheduled discoveries on the entire configuration with the 'Change Policy for rediscovered elements' option selected and a different policy for each job.

Resolution

1. Remove the offending devices.  
2. Remove the auto discovery jobs.
3. Rediscover the removed devices.
4. Create a new single Current Configuration auto discover job making sure the checkbox for 'Change Policy for rediscovered elements' is NOT selected