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Device names in ehealth showing twice.
Article ID: 6654
Updated On:
Products
CA eHealth
Issue/Introduction
Element names are showing up doubled in the configuration. For example: abc.123.com-SH-abc.123.com-SH
Cause
Multiple scheduled discoveries on the entire configuration with the 'Change Policy for rediscovered elements' option selected and a different policy for each job.
Environment
eHealth and all current supported versions and operating systems
Resolution
- Remove the offending devices.
- Remove the auto discovery jobs.
- Rediscover the removed devices.
- Create a new single Current Configuration auto discover job making sure the checkbox for 'Change Policy for rediscovered elements' is NOT selected
Feedback
Yes
No
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