All the tabs vanish after seeing the Process Flow Diagram for a process on the Cost Plan object

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Article ID: 6613

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

All the tabs vanish after seeing the Process Flow Diagram for a process on the Cost Plan object

Steps to reproduce: 

  1. Login to CA PPM as an Admin user. 
  2. Create a simple process on the "Cost plan" object. 
  3. Keep the start option as "On Demand". 
  4. No need to create any new steps. 
  5. Just link the Start Step with the Finish step. 
  6. Open a project and go to the Financial Plans tab. 
  7. Create a new cost plan or open an existing cost plan. 
  8. Go to the "Processes" tab and navigate to the "Available" page. 
  9. The newly created process should be listed there. 
  10. Click on the "Process Flow Diagram" icon. 
  11. Click on return. 

Expected result: Process --> Available page should be shown.

Actual: result: Process --> Available page is shown but all the tabs are gone.

Cause

Due to defect DE32081.

Environment

CA PPM 15.1

Resolution

The development team has looked into this problem and targeted to fix the same in the upcoming major release of CA PPM, that is 15.3.