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Error: "ERROR during login to server(http://localhost:8080) error((404)Not Found)" When Using GRLoader


Article ID: 6579


Updated On:


SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager


Error when loading data through GRLoaded:

ERROR during login to server(http://localhost:8080) error((404)Not Found)


Service Desk Manager 14.1


The URL being used to connect to CMDB is incorrect.


1) Verify that the URL being used is correct. Log into Service Desk Manager server and run: http://localhost:8080/axis/services/USD_R11_WebService?wsdl

It's possible that the port number is incorrect and a different port number is being used to run Web Services. GRLoader will use Web Services to connect to CMDB.

2) Once you find the correct port number and URL, change the GRLoader command to use the right URL/port.

Additional Information

See further details about GRLoader command in the following link: