Teradata Driver Error When Connecting to Subset

book

Article ID: 6578

calendar_today

Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

I am receiving the following error message when trying to connect to GT Subset with a Teradata database profile connection:

Connection Error
com.teradata.jdbc.TeraDriver

<Please see attached file for image>

teradata connection error subset.PNG

 

We are able to connect through Datamaker and access the Teradata database on its own.

Cause

The reason you are seeing this error message is because the Teradata jar files are not in the correct location. 

 

Here are some other notes using a Teradata database with TDM:

Environment

CA Test Data Manager (TDM)- GT Subset & Teradata Database

Resolution

To use Subset with a Teradata database connection, you will need to copy your terajdbc4.jar and tdgssconfig.jar files into the C:\Program Files (x86)\Grid-Tools\GTDatamaker\lib folder. 

You can read more about this and other database requirements here: https://docops.ca.com/ca-test-data-manager/4-1/en/installing/install-ca-test-data-manager/system-requirements

Additional Information

If you experience any further issues, please open a support case on https://support.ca.com/irj/portal/newhome or call support at one of these numbers https://www.ca.com/us/services-support/ca-support/contact-support.html.

Attachments

1558714829902000006578_sktwi1f5rjvs16tlm.png get_app