Unable to Install Agile Designer Due to Privileges Error

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Article ID: 6577

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Updated On:

Products

CA Agile Requirements Designer

Issue/Introduction

While trying to install the Agile Requirements Designer (ARD) prerequisites, I am receiving the following error messages.

(During .NET Framework installation)
This security ID may not be assigned as the owner of this object. 


(During CodeMeter installation)
You do not have sufficient privileges to complete this installation for all users of the machine. Logon as administrator and then retry this installation.

Cause

Based on this error message 'This security ID may not be assigned as the owner of this object', you do not have sufficient privileges to install the prerequisites. You may not have write/create access to the necessary folders. 

CodeMeter is installed as part of the prerequisites (through the ARD 2.x installer) and requires admin/write/create access in order to install. This error is usually caused by an environment/rights issues which can be resolved by your internal IT team. 

Environment

 

Release : 2.10+

Component : CA Agile Requirements Designer

 

Resolution

Please reach out to your internal IT team so that you can be granted admin rights that allow you to install the prerequisites. You may not have write/create privileges to the necessary folders. CodeMeter is trying to install to C:\Program Files (x86)\ and create the new folder 'CodeMeter', which it currently does not have the ability to do with your current access level. 

Additional Information

If you experience any further issues, please open a support case on https://casupport.broadcom.com/user/ or call support at one of these numbers https://www.ca.com/us/services-support/ca-support/contact-support.html?intcmp=footernav.

Attachments

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