When logging into the R12.52 SP1 Single Sign-On (fka SiteMinder) Access Gateway (fka Secure Proxy Server) ProxyUI an error message is displayed stating:
"Error: Exception User might not have required permissions to get group information".
As TEC1304259 explained, the error is due to that the user is not considered to be a SiteMinder Administrator and these error messages will be encountered.
Single Sign-On Access Gateway (fka Secure Proxy Server) R12.52 SP1 , R12.6OS: All
In addition to the resolution of TEC1304259, here is another option to resolve the error. You may make the Proxy UI login ID as the super user. Create the super user from the Policy Server AdminUI.
Suppose the ID used to access the Proxy UI is 'myAdmin' which is located in the LDAP server. To make this ID the super user you need to create an 'Administrator' using the same ID and LDAP path.
Here are the steps