User not getting planning permissions as expected

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Article ID: 6569

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Updated On:

Products

CA OPS/MVS Event Management & Automation CA Agile Central On Premise (Rally) CA Agile Central SaaS (Rally)

Issue/Introduction

The user has been given the planner permission as described on our help page

When the user navigates to the Capacity Planning page, he is still unable to create a new plan and gets the following message:

<Please see attached file for image>

capacity_error.png

Environment

Release:
Component: ACSAAS

Resolution

To fix this issue the user will need to

Attachments

1558714578768000006569_sktwi1f5rjvs16thm.png get_app