User not getting planning permissions as expected
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Article ID: 6569
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Updated On:
Products
Rally On-Premise
Rally SaaS
Issue/Introduction
The user has been given the planner permission, he is still unable to create a new plan and gets the following message:

Environment
Release:
Component: ACSAAS
Resolution
To fix this issue the user will need to
- Log out of Rally.
- Clear browser cache.
- Log back into Rally.
Feedback
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Yes
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No