HTTP 404 - CAOMWebViewer12.jsp Error Page When Browsing Any Report

Products

• Output Management Web Viewer

Issue/Introduction

No users can view reports with Web Viewer 12.1.  This screen is displayed when browsing any report

HTTP 404 - CAOMWebViewer12.jsp Error Page  

User does:

• Advanced Search
• Click on database name and get report list
• Click on report id
• Error page is displayed and user is no longer logged on.

Environment

Release: Web Viewer 12.1
Component:

Cause

The file system was completely full. The mount point of the z/FS file was not pointing to the correct path.

Resolution

Correct the problem of the z/FS file system being full or point to another z/FS file.

The mount point of the z/FS file was corrected to point to the correct path and the problem was resolved.

 

Additional Information

Web Viewer 12.1 Documentation

Click here if you need to open a Broadcom Support Case.