ERROR: "HTTP 404 - CAOMWebViewer12.jsp Error Page" When Browsing Any Report OM Web Viewer 12.1

Products

• Output Management Web Viewer

Issue/Introduction

No users can view reports with Web Viewer 12.1.  This screen is displayed when browsing any report

HTTP 404 - CAOMWebViewer12.jsp Error Page  

User does:

1. Advanced Search
2. Click on database name and get report list
3. Click on report id
4. Error page is displayed and user is no longer logged on.

Environment

Output Management Web Viewer 12.1 for USS

Cause

The file system was completely full. The mount point of the z/FS file was not pointing to the correct path.

Resolution

Correct the problem of the z/FS file system being full or point to another z/FS file.

The mount point of the z/FS file was corrected to point to the correct path and the problem was resolved.

 

Additional Information

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