ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Remote Control Permissions taking logged on user account.
Article ID: 6535
CA Automation Suite for Data Centers - Configuration AutomationCA Client Automation - Asset ManagementCA Client Automation - IT Client ManagerCA Client AutomationCA Client Automation - Remote ControlCA Client Automation - Asset IntelligenceCA Client Automation - Desktop Migration ManagerCA Client Automation - Patch Manager
When I right click and on the DSM Explorer Domain Icon and disconnect and then right click again and connect as a user NOT defined in the Remote Control Global address book, I can still remote control computers.
This is expected behavior since DSM explorer uses the logged on users credentials regardless of the account logged into DSM explorer.
CA Client Automation - All Versions
Be sure to log off the OS and login with the account you want to run DSm Explorer with.