Remote Control Permissions taking logged on user account.

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager

Issue/Introduction

When I right click and on the DSM Explorer Domain Icon and disconnect and then right click again and connect as a user NOT defined in the Remote Control Global address book, I can still remote control computers.

Environment

CA Client Automation - All Versions

Cause

This is expected behavior since DSM explorer uses the logged on users credentials regardless of the account logged into DSM explorer.

Resolution

Be sure to log off the OS and login with the account you want to run DSm Explorer with.