Remote Control Permissions taking logged on user account.

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Article ID: 6535

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

When I right click and on the DSM Explorer Domain Icon and disconnect and then right click again and connect as a user NOT defined in the Remote Control Global address book, I can still remote control computers.

Cause

This is expected behavior since DSM explorer uses the logged on users credentials regardless of the account logged into DSM explorer.

Environment

CA Client Automation - All Versions

Resolution

Be sure to log off the OS and login with the account you want to run DSm Explorer with.