Dashboard portlet throws "Dashboard definition not found" error and "New" button is missing

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Upon accessing the Dashboard portlet (Design->Dashboard Designer in UMP), a user may notice that they don't have the ability to create a new dashboard. A "dashboard definition not found" error may be seen.

 

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Cause

This occurs if a dashboard is set as the default dashboard for the designer portlet, and then later that same dashboard is deleted.

Environment

UMP 8.x

Resolution

1. Navigate to the Dashboard Designer portlet

2. Click the "Wrench" icon in the upper right, then select "Preferences" from the drop-down.

3. On the Preferences screen, set the default dashboard to a different dashboard, or "None".

4. Click Save, then Return to Full Page