Dashboard portlet throws "Dashboard definition not found" error and "New" button is missing

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Article ID: 6512

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Upon accessing the Dashboard portlet (Design->Dashboard Designer in UMP), a user may notice that they don't have the ability to create a new dashboard. A "dashboard definition not found" error may be seen.

 

<Please see attached file for image>

screenshot_1_dashboard.jpg

 

 

Cause

This occurs if a dashboard is set as the default dashboard for the designer portlet, and then later that same dashboard is deleted.

Environment

UMP 8.x

Resolution

1. Navigate to the Dashboard Designer portlet

2. Click the "Wrench" icon in the upper right, then select "Preferences" from the drop-down.

3. On the Preferences screen, set the default dashboard to a different dashboard, or "None".

4. Click Save, then Return to Full Page

 

Attachments

1558714758313000006512_sktwi1f5rjvs16tkc.jpeg get_app