Dashboard portlet throws "Dashboard definition not found" error and "New" button is missing

Article Id: 6512

Status: Published

Updated On: 14-02-2018 06:55

Legacy Id: TEC1706962

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES

Issue/Introduction:

Upon accessing the Dashboard portlet (Design->Dashboard Designer in UMP), a user may notice that they don't have the ability to create a new dashboard. A "dashboard definition not found" error may be seen.

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Cause:

This occurs if a dashboard is set as the default dashboard for the designer portlet, and then later that same dashboard is deleted.

Environment:

UMP 8.x

Resolution:

1. Navigate to the Dashboard Designer portlet

2. Click the "Wrench" icon in the upper right, then select "Preferences" from the drop-down.

3. On the Preferences screen, set the default dashboard to a different dashboard, or "None".

4. Click Save, then Return to Full Page

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