PostgresSQL MCS profile cannot be configured

Article Id: 6499

Status: Published

Updated On: 14-02-2018 07:56

Legacy Id: TEC1447853

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES

Issue/Introduction:

After clicking on the "PostGreSql" entry in the profile list on the "Monitoring" tab, you see the following error in the right-side of the screen:

"Profile Type unavailable because the jdbc_response probe is not in the local archive, does not have a valid license, or is missing other dependencies."

Cause:

The is caused by either no jdbc_response probe or the wrong version of the probe available in the archive on the primary hub.

Environment:

UIM 8.5.1

Resolution:

You would need to download the jdbc_response probe version 1.25 from the "Controlled Release" tab of the webarchive on http://support.nimsoft.com and import this in to the archive on your primary hub.

Additional Information:

Please review the "PostGreSql" documentation found here:

https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/postgresql-postgresql-monitoring