UnexpectedRequisiteResolutionError: Some SYSMODs reported as missing are already RECEIVED in GLOBAL Zone.

Products

• Mainframe Software Manager (Chorus Software Manager)
• CHORUS SOFTWARE MANAGER

Issue/Introduction

When trying to Upgrade CA RS Level or install maintenance through CA CSM, the below error is experienced.

An unexpected condition has occurred while resolving missing prerequisite SYSMODs - some SYSMODs reported as missing are 
 already RECEIVED in GLOBAL Zone. 

 Additional Diagnostic Data:
 SYSMOD: RO80943 in yourHLQ.product.GLOBAL.CSI: ZNCAIT0 SYSMOD: RO80982 in
 yourHLQ.product.GLOBAL.CSI: ZNCAIT0 SYSMOD: RO81564 in yourHLQ.product.GLOBAL.CSI: ZNCAIT0

 SYSMOD: RO81911 in yourHLQ.product.GLOBAL.CSI: ZNCAIT0 SYSMOD: RO82152 in
 yourHLQ.product.GLOBAL.CSI: ZNCAIT0 SYSMOD: RO82519 in yourHLQ.product.GLOBAL.CSI: ZNCAIT0 

etc...


Exception Details
=================
com.ca.mf20.sis.nmi.errors.UnexpectedRequisiteResolutionError: An unexpected condition has occurred while resolving missi
ng prerequisite SYSMODs - some SYSMODs reported as missing are already RECEIVED in GLOBAL Zone.
  Attached Diagnostic Text:
    SYSMOD: RO80943 in yourHLQ.product.CSI: ZNCAIT0
    SYSMOD: RO81911 in yourHLQ.product.CSI: ZNCAIT0

etc...

Environment

Release: Any
Component: Chorus Software Manager

Cause

Some PTF's are found as being received in the global zone but they are "missing" from the SMPPTS dataset

Resolution

The reason for this exception is that the DDDEF for SMPPTS2 is missing in the target zone, so the APPLY CHECK could not find the sysmods needed to resolve the prerequisites.

Follow these steps and see if they solve your issue: 

1. Validate how many SMPPTS data sets you have allocated for this SMP/e CSI environment (*.SMPPTS, *.SMPPTS1, *.SMPPTS2 …) 
2. Using the SMP/E dialogs within ISPF, add the missing DDDEFs appropriately for Global, Target and Distribution zones 
   1. SMP/E -> Administration -> Definition 
   2. Select zone <enter> 
   3. Select DDDEF 
   4. Add the missing DDDEFs and model them after the SMPPTS being certain the correct data set name is referenced for each
3. Get into CSM and from within the SMP/E Environments tab, Remove SMP/E Environment from CA CSM
4. Migrate the same CSI back to CSM with the Migrate SMP/E Environment wizard found under Actions
5. After successful migration, check the SMP/E Environment Information to verify that each zone contains the added DDDEFs 
6. Run the Upgrade CA RS Level wizard or maintenance process again