UMP Control Panel - "resource not found" error when clicking on "Return to my Private Pages"

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Article ID: 6488

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

After making changes in the UMP Control Panel and clicking "Return to my private pages", instead of returning to the portal, an error may appear:

 

"The requested resource was not found. 

 

https://(address)/group/control_panel/null "

 

Where (address) is the hostname/address of the UMP server.

Environment

UMP 8.x

Resolution

To resolve this issue, take the following steps:

  1. Open the UMP Control Panel
  2. Navigate to "Portal Settings" about halfway down on the left side of the page
  3. On the Portal Settings page, locate the "hostname" field
  4. This field will likely contain "localhost" - change this to the same hostname that was in the error message for (address) above.   (In other words, change it to the actual hostname/address of the UMP portal server.)
  5. Save the changes and the problem should be resolved.