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Not seeing any traffic on a new TIM installed with a Napatech card. Logs show an ApmPacketComm error.
Article ID: 6486
Updated On:
Products
CA Application Performance Management Agent (APM / Wily / Introscope)
INTROSCOPE
Issue/Introduction
There are errors in various logs:
1) in the Tim Logs: **ERROR: hub: ApmPacketComm: config client response error from timapmpacketcomm
2) in ntlog.txt (Napatech support file): NIM initialization failed: SFP+ is not supported
Cause
The Napatech Adapter is not configured correctly. Contact Napatech for more information and resolution.
You may have 10Gb/s SFP+ modules in a 1Gb/s adapter that supports only SFP modules (not SFP+).
Environment
tim-10.3.0.15.990015
Resolution
Contact Napatech directly for more information on correcting the configuration.
Additional Information
Link to Napatech Support: https://www.napatech.com/support/
Feedback
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