Microsoft Visual C ++ 2005 Redistributable is not installed

Products

• CA Virtual Privilege Manager
• CA Privileged Identity Management Endpoint (PIM)

Issue/Introduction

Microsoft Visual C++ 2005 Redistributable that is required to run CA Privileged Identity Manager (CA PIM) properly is not installed on product installation.

Environment

Release:
Component: SEOSNT

Cause

It is required to enable short format file name (8dot3name) on system to install Microsoft Visual C++ 2005 Redistributable on CA PIM installation.

If it is not enabled, Microsoft Visual C++ 2005 Redistributable is not installed.

You can confirm/change setting for 8dot3name by fsutil OS command.

 

e.g.

¥> fsutil 8dot3name query c:
The volume state is: 0 (8dot3 name creation is enabled).
The registry state is: 2 (Per volume setting – the default).

Based on the above two settings, 8dot3 name creation is enabled on c:

 

Resolution

The workaround is to enable 8dot3name before installing CA PIM or install Microsoft Visual C++ 2005 Redistributable manually from installation media.

 

x64 OS:
<MEDIA>¥X64¥RTSDKINSTALL¥ISSETUPPREREQUISITES¥{397E55DF-2B30-4FE1-A4BD-A7DC51DD4AD8}\VCREDIST_X64.EXE
<MEDIA>¥X64¥RTSDKINSTALL¥ISSETUPPREREQUISITES¥{A0D7ED43-FCB4-4B3D-A456-978C7A41283C}\VCREDIST_X86.EXE

 

x86 OS:
<MEDIA>¥X86¥RTSDKINSTALL¥ISSETUPPREREQUISITES¥{A0D7ED43-FCB4-4B3D-A456-978C7A41283C}\VCREDIST_X86.EXE