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Bulk Loader is not accepting Accent or Special characters.
Article ID: 6470
Updated On:
Products
CA Identity Manager
CA Identity Governance
CA Identity Portal
CA Risk Analytics
CA Secure Cloud SaaS - Arcot A-OK (WebFort)
CLOUDMINDER ADVANCED AUTHENTICATION
CA Secure Cloud SaaS - Advanced Authentication
CA Secure Cloud SaaS - Identity Management
CA Secure Cloud SaaS - Single Sign On
CA Identity Suite
Issue/Introduction
Using bulk loader to load users from a CSV file containing special characters (such as French accents) does not load the special characters into Identity Manager.
Environment
Release: 14.2, 14.3, 14.4
Component: Identity Manager
Resolution
The default encoding for CSV files in ANSI and that excludes any special characters. Use a csv file with UTF8 encoding to include the special characters.
Additional Information
https://docs.workstars.com/en/latest/howto/save-csv-utf8.html
Feedback
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