Bulk Loader is not accepting Accent or Special characters.

Article Id: 6470

Status: Published

Updated On: 18-09-2018 14:07

Legacy Id: TEC1149393

Products:

CA Identity Manager , CA Identity Governance , CA Identity Portal , CA Risk Analytics , CA Secure Cloud SaaS - Arcot A-OK (WebFort) , CA Secure Cloud SaaS - Advanced Authentication , CA Secure Cloud SaaS - Identity Management , CA Secure Cloud SaaS - Single Sign On

Issue/Introduction:

Using bulk loader to load users from a CSV file containing special characters (such as French accents) does not load the special characters into Identity Manager.

Environment:

Release: CAIDMB99000-12.6.8-Identity Manager-B to B
Component:

Resolution:

The default encoding for CSV files in ANSI and that excludes any special characters. Use a csv file with UTF8 encoding to include the special characters.