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Spectrum Web Client assignment quick filter stays gray
Article ID: 6463
Updated On:
Products
CA Spectrum
Issue/Introduction
Spectrum Web Client quick filter - Assignment stays gray and does not let you pick a name to use to filter the alarm list even tho there are alarms that have been assigned to users.
Cause
Only one trouble shooter assigned to a alarm(s) in OneClick.
Environment
Release: SDBSFO99000-10.2-Spectrum-Device Based Suite-Server FOC
Component:
Component:
Resolution
This issue is scheduled to be addressed in Spectrum 10.03.00. No projected release date set for Spectrum 10.03.00 as of the time of the writing of this knowledge document.
As a work-around, assign at least two alarms to two different trouble shooters in OneClick.
Feedback
Yes
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