Error code 1628: Failed to complete installation

Article Id: 6454

Status: Published

Updated On: 14-02-2018 07:55

Legacy Id: TEC1414798

Products:

CA Workload Automation Agents

Issue/Introduction:

During the installation of the System Agent 11.3 SP2 on Windows 2003 server, I am getting error code: Error code 1628

Cause:

This installation was failing due to Symantec security.

Environment:

System Agent 11.3 SP2 on Windows 2003 but it might happen with any other service pack

Resolution:

Symantec has an option to disable for x-time period which is what I did and then I did not encounter the failure.