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Error code 1628: Failed to complete installation
Article ID: 6454
Updated On:
Products
CA Workload Automation Agents
Issue/Introduction
During the installation of the System Agent 11.3 SP2 on Windows 2003 server, I am getting error code: Error code 1628
Cause
This installation was failing due to Symantec security.
Environment
System Agent 11.3 SP2 on Windows 2003 but it might happen with any other service pack
Resolution
Symantec has an option to disable for x-time period which is what I did and then I did not encounter the failure.
Feedback
Yes
No
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