Unable to save the spectrumgtw probe configuration

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Spectrum

Issue/Introduction

The following error message is displayed when saving the spectrumgtw probe configuration through the Admin Console:

 

And the following error message is displayed when validating the connection:

 

Environment

CA Spectrum 10.2 and CA UIM 8.51

Cause

The Spectrum OneClick web server machine is not responding to heartbeat restful post.

http://<OneClick_hostname>:<port>/spectrum/restful/heartbeat

 

 

Resolution

There are missing entries in the $SPECROOT/tomcat/webapps/spectrum/WEB-INF/web.xml file on the CA Spectrum OneClick web server machine.

Add back the following missing entries and restart the Spectrum Tomcat service:

        com.ca.spectrum.restful.servlet.OneClickServlet

        com.ca.spectrum.restful.servlet.HeartbeatServlet

        com.ca.spectrum.restful.servlet.EventAlarmServlet

        com.ca.spectrum.restful.servlet.HeartbeatAlarmResponseServlet

        com.ca.spectrum.restful.servlet.UniversemhServlet