How to download certificate from PC browser


Article ID: 6432


Updated On:


SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager


How to login to mobile interface on an Android device on an SSL enabled environment?


CA Service Management Mobile EnvironmentApple iPhone (iOS)Android devices


Steps to download the certificate from the desktop browser (IE)

1. Open the URL in browser make sure you can see the lock(highlighted in red) and there is no invalid certificate error

2. Click on the lock shown as per the screen shot below and further click on view certificates

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AK4GAAW" alt="001.JPG" width="1186" height="657">

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AK4HAAW" alt="002.jpg" width="280" height="223">

3. It will open the certificate as shown below

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AK4IAAW" alt="003.JPG" width="420" height="521">

4. Click on Certification path to see the certificate chain

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AK4JAAW" alt="004.JPG" width="420" height="521">

5. Select a certificate you need to download. For example in this case “Go Daddy Secure Certificate Authority- G2” and click on View Certificate button

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AK4KAAW" alt="005.JPG" width="420" height="523">

6. It will open a new certificate as shown below

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AK4LAAW" alt="006.JPG" width="421" height="301">

7. Click on the details tab and hit 'Copy to file' button

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AK4MAAW" alt="007.JPG" width="422" height="521">

8. You will be presented with Certificate Export Wizard. Follow the self explanatory screens and click Next to download the certificate to a file.

9. Copy this certificate file to the android device.

Additional Information

Note: You can download the certificate file that is used to communicate with the client (user's browser)


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