Error "rule name" not deleted when trying to Delete an Export Rule with CA Output Management Web Viewer 12.1

Article Id: 6414

Status: Published

Updated On: 14-02-2018 07:56

Legacy Id: TEC1425437

Products:

CA Output Management Document Viewer , CA Output Management Web Viewer

Issue/Introduction:

Error "rule name" not deleted when trying to Delete an Export Rule with CA Output Management Web Viewer 12.1. I can’t seem to delete any existing rules by using the Delete Rule button. I just get a message that says Error ‘rule name’ not deleted.

Environment:

Release: OUTWBV01300-12.1-Output Management-Web Viewer for AIX
Component:

Resolution:

When you view the text report to be exported, you must be in native view. Otherwise you will not be able to delete the export rule you create for the report.