Error "rule name" not deleted when trying to Delete an Export Rule with CA Output Management Web Viewer 12.1

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Article ID: 6414

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Updated On:

Products

CA Output Management Document Viewer CA Output Management Web Viewer

Issue/Introduction

Error "rule name" not deleted when trying to Delete an Export Rule with CA Output Management Web Viewer 12.1. I can’t seem to delete any existing rules by using the Delete Rule button.  I just get a message that says Error ‘rule name’ not deleted.  

Environment

Release: OUTWBV01300-12.1-Output Management-Web Viewer for AIX
Component:

Resolution

When you view the text report to be exported, you must be in native view.   Otherwise you will not be able to delete the export rule you create for the report.