Error "rule name" not deleted when trying to Delete an Export Rule with OM Web Viewer 12.1

Products

• Output Management Web Viewer

Issue/Introduction

Error "rule name" not deleted when trying to Delete an Export Rule with Output Management Web Viewer 12.1. I can’t seem to delete any existing rules by using the Delete Rule button.  I just get a message that says Error ‘rule name’ not deleted.  

Environment

Output Management Web Viewer™ 12.1

Resolution

When you view the text report to be exported, you must be in native view.   Otherwise you will not be able to delete the export rule you create for the report.