We have several SQLserver probes sending the following error:sqlserver: Profile:<ProfileName>/suspect_pages, suspect pages is not available for version (null) What is causing this?

Article Id: 6409

Status: Published

Updated On: 14-02-2018 07:55

Legacy Id: TEC1020761

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES

Issue/Introduction:

We have several SQServer probe instances that are reporting the following error:
Profile:<ProfileName>/suspect_pages, suspect pages is not available for version (null)

What is causing this and how do we correct it?

Cause:

This error is usually seen when the check point for suspect_pages and:
1. The database server is not up and running on the port you are trying to connect to
2. There is a temporary network connection issue to the database server from the

Environment:

UIM 8.Xsqlserver probe 5.10

Resolution:

Work with network team to resolve connectivity issue between monitoring robot and database instance.