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We have several SQLserver probes sending the following error:sqlserver: Profile:<ProfileName>/suspect_pages, suspect pages is not available for version (null) What is causing this?

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Article ID: 6409

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We have several SQServer probe instances that are reporting the following error:
Profile:<ProfileName>/suspect_pages, suspect pages is not available for version (null)

What is causing this and how do we correct it?

Environment

UIM 8.Xsqlserver probe 5.10

Cause

This error is usually seen when the check point for suspect_pages and:
1. The database server is not up and running on the port you are trying to connect to
2. There is a temporary network connection issue to the database server from the

Resolution

Work with network team to resolve connectivity issue between monitoring robot and database instance.