Device Disappears When Added to the net_connect Probe.

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Article ID: 6381

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Devices are added to the net_connect probe but quickly disappear from the list after saving. 

Cause

Profile names are given the same name as a site name. This causes a conflict in the organization of the profiles leading them to be removed. 

Environment

UIM Version: 8.47 +net_connect probe v 3.31 +

Resolution

Change either the site name or the profile name so they do not match each other should allow the profile to remain visible. 

Additional Information

More information can be found in the probe documentation. 

https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/net_connect-network-connectivity-monitoring/net_connect-im-configuration