Email notifications with distribution list sent via gel script are not received by end-users

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Email notifications from a gel script process that used to work are no longer being received by end users in the distribution list

Environment

Any

Cause

There were dummy email addresses that did not go to any actual user.

 

EXAMPLE:  [email protected]

 

Resolution

Removed the users from the distribution list that had invalid email addresses