Events raised a cleared at the same time in CAPC.

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Article ID: 6336

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Updated On:

Products

CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling

Issue/Introduction

Events are getting raised and cleared at the same time.

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capcevents.png

Cause

Using multiple event conditions, raise and clear rules in single threshold profile will cause this problem.

For example, client want Minor alarm for Utilization>60, Major for Utilization>70 and Critical for Utilization> 80.

He may create single threshold profile with all the rules as below.

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capc2.png

 

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capc2.png

 

Environment

CAPC 2.5 through 3.0

Resolution

Instead, create different profiles for different rules. The below screenshots shows examples for CPU, you can create similar threshold profiles for memory.

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src="/servlet/servlet.FileDownload?file=0150c000004AKCxAAO" alt="profiles2.png" width="602" height="385">

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src="/servlet/servlet.FileDownload?file=0150c000004AKCyAAO" alt="profiles3.png" width="602" height="385">

 

Additional Information

https://docops.ca.com/ca-performance-management/2-8/en/configure-threshold-profiles-328589137.html

https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1701473.html

https://communities.ca.com/thread/241739293

 

Attachments

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