Scheduled Reports are blank after migrating Jaspersoft from 6.1 to 6.2.1

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Article ID: 6334

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

When Jaspersoft is migrated from version 6.1 to 6.2.1, all scheduled reports still execute, but do not return any data.

 

Steps to Reproduce are as below:

1. Login to CA PPM 14.3 or 14.4 which is linked to Jaspersoft 6.1 

2. Go to Advance reporting and schedule few reports 

3. Set up a Jaspersoft 6.2.1 and migrate the content from 6.1 tenant wise 

 

Expected Result: The scheduled reports execute and produce proper data sets

Actual Result: The scheduled reports execute but do not return any data

Cause

This is caused by a defect with ID DE32148 and fixed in Jaspersoft Patch 5.2.1.4 Jaspersoft Patches for CA PPM

Environment

CA PPM Versions 14.x with Jaspersoft 6.2.1

Resolution

Edit the old schedules and save for future dates.