Drag and Drop no longer works since upgrading to R14

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Article ID: 6318

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

Since upgrading to CA Client Automation R14,  I can no longer Drag and Drop files when creating software packages.

 

Cause

This is the expected behavior for R14 and higher versions.

Starting from R14 we have changed the Dsm Explorer to run with elevated privileges to improve other functionality.

 

 

 

Environment

CA Client Automation - R14 and higher versions

Resolution

As a work around the Copy and Paste Function can still be used.

 

The option still works if your Account is a Local Administrator, so you can change the Account to be a Local Administrator

Additional Information

Please refer to this acticle for further information: 

 

https://blogs.msdn.microsoft.com/patricka/2010/01/28/q-why-doesnt-drag-and-drop-work-when-my-application-is-running-elevated-a-mandatory-integrity-control-and-uipi/