Request status codes list

Products

• CA Service Catalog

Issue/Introduction

A request in Service Catalog has a request status which is represented by an integer. These status codes can be used in the conditions for rules for Event Type definitions. Where can I find which number corresponds to which status?

Environment

Release: Service Catalog (SC) 17.x
Component: USVCT

Resolution

These status codes are held in a file called requestshared.xml. This file is normally in the USM_HOME\view\webapps\usm\locale\icusenequest\ directory. A sample of this file is:

<!-- 100 to 199 are reserved --> 
<st_100>Not Submitted</st_100> 
<st_101>Not Submitted - Cart</st_101> 

<!-- Web store -> 
<st_102>Not Submitted - Pending Approval</st_102> 
<st_103>Not Submitted - Rejected</st_103> 
<st_104>Not Submitted - Approved</st_104> 

<!-- 200 to 299 are reserved --> 
<st_200>Submitted</st_200> 
<st_201>Re-Submitted</st_201>

 

Additional Information

For more information on request statuses, please refer to the Service Catalog Documentation "Modify the Request Status List."