License errors in MTP

Products

• CA Application Delivery Analysis MTP (NetQoS / ADA)

Issue/Introduction

License compliance error in MTPs System status page.

 

***** NOTICE OF LICENSE NON-COMPLIANCE *****
Continued use of this database is in violation of the current license agreement.
Maximum licensed raw data size: 1.00TB
Current raw data size: 2.15TB
License utilization: 215%
IMMEDIATE ACTION IS REQUIRED, PLEASE CONTACT CA SUPPORT

 

<Please see attached file for image>

Environment

MTP 10.5

Cause

Vertica comes with various licenses and the one provided the MTP is limited to 1 TB of data. You have to upgrade the license to fix the issue.

Resolution

1. Copy the files attached on to MTP machine with some tools like WinSCP to some /tmp folder.

2. Change permissions of the shell script to 777 to make it run

    chmod 777 /tmp/mtp-upgrade-vertica-license.sh

3. Execute it as follows:

    /tmp/mtp-upgrade-vertica-license.sh

4. Restart services with the below commands:

     sudo  /opt/NetQoS/scripts/stopprocs.sh  
     sudo  /opt/NetQoS/scripts/startprocs.sh

5. Refresh MTP webpage and the errors should go.

NetQoS_Vertica_Permanent_License.txt.zip

mtp-upgrade-vertica-license.sh

Additional Information

https://my.vertica.com/docs/7.1.x/HTML/Content/Authoring/AdministratorsGuide/Licensing/AboutHPVerticaLicenses.htm