License errors in MTP

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Article ID: 6281

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Updated On:

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APPLICATION DELIVERY ANALYSIS SUPERAGENT

Issue/Introduction

License compliance error in MTPs System status page.

 

***** NOTICE OF LICENSE NON-COMPLIANCE *****
Continued use of this database is in violation of the current license agreement.
Maximum licensed raw data size: 1.00TB
Current raw data size: 2.15TB
License utilization: 215%
IMMEDIATE ACTION IS REQUIRED, PLEASE CONTACT CA SUPPORT

 

<Please see attached file for image>

mtplicense.png

Cause

Vertica comes with various licenses and the one provided the MTP is limited to 1 TB of data. You have to upgrade the license to fix the issue.

Environment

MTP 10.5

Resolution

1. Copy the files attached on to MTP machine with some tools like WinSCP to some /tmp folder.

2. Change permissions of the shell script to 777 to make it run

    chmod 777 /tmp/mtp-upgrade-vertica-license.sh

3. Execute it as follows:

    /tmp/mtp-upgrade-vertica-license.sh

4. Restart services with the below commands:

     sudo  /opt/NetQoS/scripts/stopprocs.sh  
     sudo  /opt/NetQoS/scripts/startprocs.sh

5. Refresh MTP webpage and the errors should go.

NetQoS_Vertica_Permanent_License.txt.zip

mtp-upgrade-vertica-license.sh

Additional Information

https://my.vertica.com/docs/7.1.x/HTML/Content/Authoring/AdministratorsGuide/Licensing/AboutHPVerticaLicenses.htm

Attachments

1558714600745000006281_sktwi1f5rjvs16ti6.png get_app
1558533958827TEC1960188.zip get_app